FAQ

At Sade and King, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 15 days for a refund or exchange. Please note that the item must be in its original condition and packaging, and any shipping costs associated with the return are the responsibility of the customer. Once we receive the returned item, we will issue a refund to the original payment method. Additionally, all of our products are insured for your peace of mind.

To clean your gold jewelry, follow these simple steps:

• Mix warm water with a small amount of dish soap or jewelry cleaner.
• Soak the jewelry in the solution for a few minutes.
• Use a soft-bristled toothbrush or cloth to gently scrub the jewelry.
• Rinse the jewelry under running water.
• Dry the jewelry with a soft cloth.

It's important to store your gold jewelry in a clean and dry place, away from direct sunlight and heat, to help preserve its shine and beauty.

Our shipping times can vary depending on the order. Typically, you can expect your order to arrive within 3 to 10 business days. Please note that this may vary based on your location and the shipping option selected at checkout. We strive to ensure prompt and reliable delivery of all orders, and we appreciate your patience and understanding.